The Generations of Leadership (January/February 2012)
In this sidebar article, Sharon Daniels of AchieveGlobal shares tips to promote cross-generational collaboration.

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Want Higher Performance from Sales Teams? (January 2012)
Ultimately, all companies are in the business of sales. While goods and services vary from brand to brand, a company's lifeblood is in the revenue generated from sales. That's why it's critical to consider what comprises an organization's sales DNA - ranging from the talent of individual salespeople, to strength within the leadership ranks, to organizational structure. 

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To Keep Your Workers, Learn to Tell Your Story (January 2012)
As the common axiom in talent management goes: People will come to work for money, but will stay for meaning. It therefore becomes a talent manager's mission to not only labor in recruiting the best talent, but also to work to keep them there - in many cases without relying on cash incentives or exotic employee perquisites. 

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Innovating From the Bottom Up (January 2012)
Companies don't need a ton of money to do innovative things. What they need is a willingness to listen to good ideas from their employees. Here are seven ways to innovate from the bottom up. 

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Higher Expectations (December 2011)
With sales training on the upswing, companies plan for an increase in sales activity. In this article, several sales training industry experts, including AchieveGlobal's Sharon Daniels, comment on an apparent upswing in spending on sales training. 

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A Passion for Coaching (November 2011)
Recently, AchieveGlobal's CEO, Sharon Daniels, was profiled on the homepage of the Business section of The New York Times. This article provides an intriguing look at Sharon's background and career path, and highlights her passion for coaching and developing others. 

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Filling a Generation Gap (November 2011)
Leaders continue to focus on the challenge of managing across generations. AchieveGlobal was recently mentioned in a Wall Street Journal article that addressed the topic of overcoming age differences in the workplace. 

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Sales and the Customer Experience (October 2011)
A common theme in many sales organizations these days is rethinking the sales process to make it easier for customers to buy. That evolution, of course, includes providing the training and support salespeople need to improve their customer interactions. During a panel discussion at AchieveGlobal's The Future of Sales Effectiveness briefing earlier this week, Joel Cataldo, senior director of talent management and development at Arrow Electronics, shared some insight into the company's approach to helping its sales organization deliver an optimal customer experience. 

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Passing the Torch (October 2011)
Adopting a long-term approach to succession planning can position organizations to quickly recover from leadership turnover and ensure business continuity. This article highlights insights from AchieveGlobal's CEO Sharon Daniels as well as tips from AchieveGlobal's "Ensuring Leadership Continuity: Current Trends in Succession Planning for C-Suite Executives" study. 

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Digging Deep to Create Exceptional Customer Experiences (September / October 2011)
Delivering real value to today's demanding, savvy and, frankly, fickle customer requires a corporate-wide redefinition of sales, service and leadership. The core strategic goal is not just meeting obvious customer needs, but digging to discover and meet unknown needs. In a whitepaper compiled from research done by AchieveGlobal, a skills training and consulting company, research consultant Mark Marone and Director of Product Strategy Chris Blauth state that once a customer's needs are identified, the next logical questions are "What sales behaviors will meet or exceed these needs?" and "Are there additional hidden needs I can uncover?" 

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How to train a global enterprise sales force (August 2011)
Sharon Daniels, President and CEO of AchieveGlobal, provides input in a Selling Power article on global sales training and the shift in training methods. "Global companies are looking for more global training solutions," Daniels observes. "And they want to save money by using e-learning and blended approaches that include e-learning." 

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Three Industry Trends You Need to Know (August 2011)
Stock markets may be volatile and job numbers may fluctuate, but even in the midst of this fragile economic environment, businesses remain focused on increasing and investing in their workforce. Here are emerging trends every talent leader ought to know to effectively engage new recruits and manage current talent.

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Stepping Up to Supervision (July 2011)
The current workforce remains in constant flux. New job reports show positive gains in employment, and the summer job market is expected to be its most robust since before the Great Recession. College graduates may enter a less antagonistic job market, as the Collegiate Employment Research Institute estimates a 3% increase in college hiring over 2010. The makeup of the American workforce continues to morph as well, as older employees are holding off on retirement and working longer.

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How to Talk Back to Your Boss (June 2011)
How can you share your opinion with your boss without offending her ideas? "Providing insightful feedback and ideas to senior leadership allows up-and-coming managers to position themselves as thought leaders, increasing their value to the organization and opening the door to career advancement," says Sharon Daniels, CEO of AchieveGlobal, an international training and consulting firm with a leadership development practice.

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Leading by Example (May 2011)
An article authored by AchieveGlobal CEO, Sharon Daniels, in Talent Management reviews key ways to motivate employees via the concept of leading by example.

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The Powerful Punch of CRM and Sales Training Combined (April 2011)
CRM software should be more than a database of information; when leveraged and integrated properly, effective use of CRM programs leads to increased revenues through the creation and application of customer knowledge. For sales leaders, ensuring that their teams are responsive to customers' needs and are equipped with the right knowledge to be successful is critical.

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The "Six C's" Model for Building A Culture of Innovation (April 2011)
An AchieveGlobal study examined the practices and behaviors of Boston Consulting Group's top 100 innovative firms around the world and identified tactics that businesses are using to build a culture of innovation. We've organized them under six headings, each beginning with the letter C.

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Just got promoted? How not to blow it (April 2011)
Ask the people above you to spell out what goals you should be shooting for. "Don't assume you know what's expected of you," says Sharon Daniels, CEO of Tampa-based training and development firm AchieveGlobal.  "You need to understand exactly what your priorities should be. Then give higher-ups progress reports as you go along, and ask for confirmation that you're heading in the right direction," she adds.

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Goodwill expands Career Development Training Program using AchieveGlobal programs (March 2011)
Goodwill Industries of the Southern Piedmont is using a $50,000 grant from Wachovia/Wells Fargo to expand the availability of AchieveGlobal’s curriculum and training to all of its Occupational Skills Training (OST) participants.

“Through our partnership……. the individuals we serve are exposed to practical instruction by industry professionals, giving them the confidence they need to face a challenging job environment,” said Michael Elder, President and CEO of Goodwill Industries of the Southern Piedmont. “Taught by trained Wachovia/Wells Fargo instructors, the AchieveGlobal curriculum has become integral to the success of our OST programs.”

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Five Ways to Stop Age Stereotyping
For employers, little in today’s work world can be cast in black and white. If anything, the view is grayer as the workforce ages. As more people 55 and older occupy cubicles, organizations must better integrate and leverage their maturing staff to better enable four generations of employees to work side by side.

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Customers Expect More Than Just a Sales Rep
You may think you’re a sales rep, but that’s not what your customers want you to be.  They expect more.  A lot more.  In fact, customers want you to be all of the following on this list which "comes from the sales training firm AchieveGlobal. Very smart bunch of people.  Their CEO Sharon Daniels is one of the smartest people in the sales training business, IMHO.  I’ve interviewed her several times."

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3 Ways to Deal with a Problem Employee
Having the right team in place is essential to the success of any small business. But what do you do with the problem employee – those who are unproductive or not meshing with your team? With unemployment still over 9%, you can adopt the “there are plenty of fish in the sea” approach and terminate said employee.

But Sharon M. Daniels, president and CEO of AchieveGlobal, a human resources consulting firm, cautions against that mindset.

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Study: Ageism in the Workplace Harms Productivity
Chronic ageism can significantly undermine productivity in the workplace, a new study from AchieveGlobal revealed.

Ageism, defined as “a system of stereotypes, policies, norms, and behaviors that discriminate against, restrict, and dehumanize people because of their age,” may be more prevalent then some may realize.

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Anatomy of a 21st-Century Leader
An article written by AchieveGlobal CEO, Sharon Daniels, is featured in the February 2011 issue of Chief Learning Officer magazine. "Anatomy of a 21st Century Leader" discusses the findings from our worldwide study on leadership and the six critical zones of leadership. 

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Boosting Morale
The pay freeze has many employees feeling left out in the cold. But money isn't the only way to motivate workers. "Most employees in the federal market aren't necessarily inspired by pay. They are more tied to the mission," says Keather Snyder, director of federal markets at AchieveGlobal, a human resources consulting firm.

So, how can managers help employees keep the faith during these trying times?

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How to Manage Your Non-Sales Co-Workers
Many sales teams find it hard to secure the internal resources they need to support a complex sales effort.  Based on a conversation with Sharon Daniels, CEO and President of AchieveGlobal, Geoffrey James from BNET.com gives a list of DOs and DON’Ts to help make sure that sales professionals are getting the support they need to close business.

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